Delivery and returns at Cōtae
At Cōtae, we understand that getting your items quickly is important to you, so we make every effort to process your order swiftly while ensuring the highest level of care and attention. Here’s everything you need to know about our global shipping procedures, delivery options, and our return policy.
Global shipping
We are pleased to offer global shipping to our customers, making it easy for everyone around the world to access our products. We partner with DHL, one of the leading global logistics companies, to ensure that your order arrives safely and efficiently.
Delivery Options
We offer two primary shipping methods:
DHL Express: This is the fastest option for urgent deliveries. Ideal for customers who need their orders as soon as possible, DHL Express typically ensures delivery within a few days, depending on your location.
DHL Economy: For those who are looking for a more cost-effective solution, DHL Economy offers a reliable service at a lower rate. Delivery times are longer than DHL Express but are ideal for non-urgent deliveries.
Once your order is shipped, you will receive a tracking number that allows you to follow the progress of your package directly on the DHL website.