Welcome to Cōtae Customer Support! We are dedicated to providing you with exceptional service and support. Whether you have questions about our products, need assistance with an order, or require support for any other inquiry, we're here to help. Below, you'll find various resources and contact methods to assist you efficiently.
Frequently asked questions (FAQs)
Before reaching out to us directly, we encourage you to visit our FAQ page. Here, you'll find answers to commonly asked questions about our products, ordering process, shipping, returns, and more. This resource is continuously updated to ensure you have access to the most relevant information.
Contact us
If your question isn't answered in our FAQs, or if you require personalized assistance, our Customer Support team is ready to assist you. Here are the ways you can reach us:
- Email support: Drop us an email at info@cotae.com. Our support team strives to respond to all inquiries within 24 hours.
Product information
Need detailed information about a specific product or ingredient? Visit our Products. where you can learn more about the benefits, usage, and scientific research behind each of our offerings.
Order tracking
If you've already placed an order and would like to check its status, you can track your order here. Just enter your order number and email address to view the latest updates on your shipment.
Returns and refunds
We stand behind the quality of our products, but we understand that sometimes things don’t go as planned. If you’re looking to return a product or need information about our return policy, please visit our Delivery and returns page for detailed instructions and policies.
Sustainability and ethics
earn more about how Cōtae is committed to sustainability and ethical practices in every aspect of our business. Visit our Craftmanship page for more information on how we ensure our operations and products meet the highest standards of environmental and social responsibility.
Need more help?
If you didn't find the help you were looking for in any of the sections above, please do not hesitate to contact us. We are committed to ensuring that your experience with Cōtae is nothing short of excellent.
We appreciate your interest and support in Cōtae, our team is here to support you every step of the way.
