Frequently asked questions

For accurate medical advice, it is always best to consult a qualified health professional. While we provide high-quality products and information, we are not qualified to offer personalized medical advice.

Generally, functional mushrooms are considered safe for consumption. However, caution is advised in certain scenarios. For instance, if you are using blood thinners or insulin medications, or if you have medical conditions, are pregnant, or planning surgery, it's crucial to consult your healthcare provider before adding our products to your routine. We value your safety and well-being highly, and your health professional is best equipped to advise on the appropriate use of our functional mushroom products for your specific situation.

While functional mushrooms are generally considered safe, it is crucial to seek expert advice in specific situations such as pregnancy, breastfeeding, or child health. Always consult your healthcare provider for tailored advice, as these are complex issues that require individual consideration and medical expertise.

Mushrooms are generally regarded as safe and are often shared with pets. However, adjust the dosage according to your pet's weight, and always consult your veterinarian before using our products for treating any pet ailments.

Each mushroom offers unique benefits tailored to specific needs. Lion's Mane is excellent for enhancing mental clarity and energy, Reishi supports the immune system, and Cordyceps is ideal for boosting overall vitality and fitness. It is also possible to combine all 4, this allow you to experience the synergistic effects of the different mushrooms. Explore each mushroom's properties to determine the best choice for your specific goals and needs.

Our products are exceptionally stable, with liquids and capsules typically having a shelf life of up to 2 years from purchase. However, we're confident you'll be so pleased with our products that they'll be used long before their expiration date. For specific expiration dates, refer to the packaging.

For any inquiries, please reach out to our customer support team at info@cotae.com. We are dedicated to providing you with the best service and are available to answer any questions you may have about our products or your order.

Cōtae is headquartered in Amsterdam, Netherlands. We operate internationally, ensuring our products are available to customers around the globe.

Cordyceps and Lion's Mane are known for their unique energizing properties but do not directly affect cortisol levels. Cordyceps enhances physical stamina, while Lion's Mane boosts cognitive functions. Any stimulation provided by these mushrooms occurs through mechanisms that do not directly impact cortisol, a stress-related hormone.

Yes, our products are made from 100% organic ingredients, sourced from trusted suppliers who adhere to strict organic farming practices. We ensure that every ingredient we use meets high standards of quality and sustainability.

Our products undergo rigorous testing for purity and potency in certified labs. We adhere to strict quality control procedures throughout the production process to ensure that our customers receive only the best.

Yes, our mushroom extracts undergo a triple extraction method involving alcohol, hot water, and ultrasonic sound frequencies to maximize their potency. However, it's important to note that the amount of alcohol you consume is minimal due to the high concentration of our extracts, requiring only a small volume. For those sensitive to even small amounts of alcohol, consider our capsule variants where the alcohol content is completely evaporated during production. We are always ready to answer any questions and provide the information you need to make informed choices about your health and wellness.

We maintain close partnerships with leading mushroom growers worldwide, ensuring the highest cultivation standards. Our Chaga is harvested in the wild, respecting nature, while our other mushrooms are cultivated on hardwood, except for cordyceps, which thrive on rice. Only the fruiting bodies are harvested, ensuring the final product is grain-free. We ensure that no substrate used in mushroom cultivation contaminates the final product, maintaining purity and potency. Our extraction processes occur in our lab in the Netherlands, with each batch undergoing rigorous testing for heavy metals and pesticide residues to ensure the highest quality and transparency.

Absolutely! We take our commitment to quality and safety seriously. Every batch of our mushrooms is subject to rigorous laboratory tests to ensure they meet the highest standards of purity and potency. We test for various critical factors, including heavy metals, potential biological contaminants, and the concentration of essential functional compounds. Our lab tests consistently show that our mushrooms are among the most potent on the market, reflecting our commitment to quality and effectiveness.

Triple extraction is a meticulous process that extracts mushrooms or herbs in three crucial ways: through water extraction (decoction) and alcohol extraction (tincture). Depending on the herb, other solvents like oil, glycerine, and vinegar might also be used. Choosing the right solvents is crucial to extract the maximum benefits since each herb requires specific methods and ratios. In mushrooms, beneficial compounds are primarily soluble in alcohol (such as triterpenes) and water (such as 1,3 1,6 beta-glucans). We meticulously combine alcohol and water extraction, enhanced with ultrasonic frequency extraction techniques, to create a perfectly balanced and exceptionally potent product. Our mushrooms and herbs are extracted under strict scientific guidelines, ensuring optimal alcohol percentages, temperatures, and durations. For some products, such as powders and capsules, we undergo a process where water and alcohol are evaporated, leaving a concentrated, alcohol-free mushroom extract.

The main distinction between our capsules and liquids lies in the method of intake and the production process, leading to different product forms. The powdered extracts in the capsules are essentially spray-dried liquids. A minimal amount of alcohol is incorporated into the liquid to ensure shelf stability. Both forms are highly bioactive and equally effective. Some prefer the convenience of swallowing a capsule, while others may opt for liquids to add directly to their tea or administer under the tongue. Additionally, liquids offer adjustable dosing, allowing individuals to tailor the amount taken according to their needs.

We recommend consulting with a healthcare provider before using our products if you are under 18, pregnant, or nursing.

If the dropper is not functioning properly, it may be due to a clog from the valuable polysaccharides in our products. If this occurs, try this simple fix: boil some water and immerse the glass part of the dropper in the boiled water, then gently squeeze the dropper a few times. This often resolves the issue. If other complications arise, please do not hesitate to email us at info@cotae.com. We are committed to resolving any issues you may encounter.

Our products are designed to withstand varying temperatures, so refrigeration is not necessary. They are packaged in high-quality MIRON violet glass, which protects the supplements from light and ensures product integrity. We recommend keeping the products away from direct sunlight to guarantee the highest quality.

We recommend adhering to the suggested daily dosages, carefully calibrated to offer balanced benefits. Should you consider using these supplements for specific health conditions, we strongly advise consulting with a healthcare provider to ensure safe and tailored usage.

Yes, it is generally safe to use various mushroom supplements simultaneously, but consider the following:

Dosage: Ensure you adhere to recommended dosages for each specific supplement.

Objectives: Think about why you want to use multiple supplements. Make sure the combination aligns with your health goals and needs.

Cross-reactions: While rare, some individuals might experience allergic reactions or sensitivities when combining certain mushrooms.

Professional advice: If you plan to combine multiple mushroom supplements and have specific health concerns, medications, or other issues, seek professional advice before starting.

Listen to your body: Each person responds differently to supplements. Pay close attention to any changes in your health, energy levels, or bodily reactions.

Gradual introduction: If new to mushroom supplements, consider introducing them gradually to see how your body responds.

We recommend 1-2 capsules daily for those using our capsules. For liquid users, we advise 1-2 applications per day, with each application consisting of about 10 drops. These recommendations are carefully determined to ensure you reap the optimal benefits of our products. We want to ensure you can confidently consume your 'daily dose of natural power', knowing you are receiving the proper amount for maximum health benefits.

Consistency in your daily dosing schedule is more crucial than the specific time of consumption to fully benefit from the invigorating effects of our unique mushrooms. Maintaining a steady level of nutrients in your blood allows the beneficial alkaloids in the mushrooms to perform optimally. Thus, regular use is key to unlocking the maximum benefits, helping you face each day with increased energy and balance.

There is no fixed rule for the frequency of taking mushroom supplements, but many experts recommend maintaining a daily intake to maximize benefits. Depending on factors such as your goals, bodily responses, and the specific mushrooms used, some people might choose to cycle their intake—taking supplements for a period followed by a break. However, mushrooms are natural food items and can generally be consumed long-term without necessitating breaks unless your body indicates a need for a pause. Always listen to your body and monitor any changes or reactions when using supplements. For those with specific health issues, medications, pregnancy, or other medical conditions, consulting a healthcare provider before adjusting your supplement routine is advisable.

Yes, absolutely! We encourage adding our products to both hot meals and beverages, allowing you to enjoy the combined benefits of warmth and nutrition. Our extracts blend well with tea or coffee and can also be a delightful addition to hot dishes. We support creative culinary uses of our products—feel free to share your creations by tagging us on Instagram at @cotae.elements !

You can administer our liquids directly under your tongue for optimal absorption or add them to your favorite beverages, smoothies, or meals. Our capsules can be incorporated into your daily supplement routine. Enjoy the process and be creative with how you integrate these supplements into your lifestyle.

Scientific research indicates that significant physiological processes can be triggered after two weeks of consistent use (twice daily). Regularity in consumption is more critical than the timing of intake.

Absolutely, you are encouraged to reuse the jars as you deem appropriate. We have designed these jars with aesthetics in mind, ensuring they are visually appealing so that you might find them useful for a long time. In our subscription model, we send refills in recycled paper pouches, allowing you to conveniently refill your stylish glass jars. Furthermore, we offer a program where customers can save their jars, return them to us, and receive a discount on their next purchase. This initiative not only supports sustainable practices but also rewards our customers for participating in our environmental conservation efforts.

Cōtae is committed to sustainability through various initiatives, including using recyclable packaging, participating in tree planting efforts, and utilizing sustainable farming practices for our ingredients.

We only partner with suppliers who adhere to ethical labor practices and who are committed to the sustainable and humane treatment of their workers and the environment.

We offer standard and express shipping options. Shipping costs vary based on the destination and will be calculated at checkout.

Once your order is shipped, you will receive a tracking number via email. You can use this number to check the status of your delivery on our website or the carrier's website.

Due to the nature of our products, we do not accept returns. However, if you receive a damaged or defective product, please contact us within 14 days of delivery for a replacement or refund.

Orders can be canceled within 24 hours of placement, as long as they have not been shipped. Please contact our customer support immediately if you need to cancel your order.